Tag archive for Featured

Good grief! What can UX do when gadgets with a personality die?

Our story begins when my team purchased an Anki Cozmo for, you know, legitimate UX “research.”
Side note #1: Yes, this is entirely plausible. For those of you who don’t know, this gadget is seriously adorable. It’s a toy robot that could be the lovechild of …

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A UX “Envelope of Protection” – Insights from Disney’s Selfie Stick Ban

Envelope of Protection Device

The object in the lead photo may look like some medieval torture device or weapon, but its real purpose is just the opposite. Disney uses this device to test what they call an “envelop of protection” to ensure rider safety.
In recent days, the internet has …

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Fitts’s Law, Pie Menus, Gestures and a Car Touchscreen Experience

New Car Touchscreen Concept

If you absolutely MUST have a touchscreen in a car, why not explore ways to design it a bit better? Physical knobs and dials may remain the best and safest user interface in cars for years to come. But, for the features that are being placed on a screen (potentially …

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9 UX Design “Fails” In Star Wars

star wars collage

Study Introduction:
A case study was commissioned to review the impact of user experience (UX) design in a galaxy far, far away. This appears to be a period full of technological wonder with faster-than-light space travel, advanced life-saving technology as well as advanced weaponry.
However, systematic design …

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Dr. Strange-Words or: How I Learned to Stop Worrying and Love “User Experience Design”

Inhuman Resources sign from attraction

There are only two industries that refer to their customers as ‘users’  – Edward Tufte.

In recent months, I have grown more sensitive to the language of User Experience Design and how we can use it to shape expectations. The quote above from Edward Tufte is …

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Surprise and Delight in UX… and Trash Cans

PUSH the Talking Trash Can

Something punny is happening
Except for perhaps arriving to work in the morning and finding yours displaced from your cubicle, few of us would be down in the dumps over a missing trash can. And yet, when news recently broke that a garbage can might be …

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Disney View-Master Memories and Experiments

View-Master Viewer

View-Master reels and viewers have been commercially available since 1939. They take advantage of human’s stereoscopic vision by presenting a slightly different image to each eye. The brain combines both together to create a three-dimensional image with a sense of depth.
I developed this series of …

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Are We There Yet? 11 Ways to Improve the Waiting UX

“Waiting in line is torture” according to a recent New York Times article. Lines are the bane of every theme park traveler and their biggest complaint. Most people hate waiting for anything and work hard to avoid it. Amazon will even happily sell you a …

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Easter Egg UX: Of Hidden Mickeys and Flight Simulators

Hidden Mickey Easter Eggs

I don’t remember how I learned there was a ‘flight simulator’ hidden inside of Microsoft Excel, nor do I remember how I learned that there are hidden Mickey Mouse heads scattered throughout Disney properties, but I’m happier knowing they’re there.
These examples, and many others, are …

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You Too (and U2) Should Get Out of the Studio

U2 in Olympic Studio

Because so many posts here highlight the work done by Disney and Imagineering, you might assume I am a fan. Instead, I prefer to think of it as “professional admiration.” Whereas, with U2 – I’m a fan. The difference? Probably the ratio of rational and …

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